Frequently Asked Questions

No. We arrive early to set up so you get the entire rental time to play. On busy days we could arrive several hours before your party start time. The extra time with the unit is of no charge to you! Please note that pickup times can be up to several hours after the party end time. We try to keep delivery costs to a minimum so we keep routing as efficient as possible.
Because of the additional logistical requirements of a park, we require a minimum order to set up at parks. (The minimum order varies from $500-$2,000 depending on event day of the week, please call the office to inquire regarding your specific event date.)

Also, please note that most parks do NOT have electricity. If you want to set up at a park, you may need to rent a generator. It is the customer's responsibility to find out if a generator is needed. We rent generators at a reasonable cost with a full tank of gas included. Also, parks are first come, first serve so get your spot early in the day.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
If you have any other questions, please feel free to call us any time at: 682-422-6850

Back to Top